Support

Get quick answers to the questions we’re asked most often. Whether you’re joining AIBS, working through accreditation or looking for CPD support, this page brings together the essentials in one place.

Membership

If you’re looking for more specific guidance, you’ll find extra FAQs on the Membership Overview page and on each membership type page.

Who can become an AIBS member?

AIBS membership is open to people entering or working in the building surveying profession, as well as professionals in related fields. This includes students studying building surveying, recent graduates, practising building surveyors and associates such as architects, engineers and other built environment professionals with a connection to the field.

What types of membership does AIBS offer?

AIBS offers membership options for every stage of your career, including student, graduate, associate, accredited, retired and academic membership. We also offer accredited body corporate membership for organisations employing building surveyors. See the membership page for more information.

Do I need to be accredited to join AIBS?

Not always. Practising building surveyors should join as Accredited Members, which requires meeting AIBS accreditation standards. Students, graduates, academics and associates can join without accreditation.

How much does membership cost?

Membership fees vary by category. Current pricing is available in the AIBS fee schedule.

How do I apply for membership?

Choose the membership type that best fits your experience, complete the online application and provide any required documents. Your membership begins once your application is approved and your fee is paid.

How long does it take for my membership application to be processed?

Processing times depend on the type of membership you’re applying for.

Non-practising membership (student, graduate, associate, academic, retired):
These applications are usually processed within two weeks, provided all required documents are supplied at the time of application.

Practising membership (Accredited Member):
Applications that include accreditation take longer because they require a detailed assessment of your qualifications, experience and compliance documents by the National Accreditation Panel, which meets monthly. Processing times vary depending on the volume of applications and whether additional information is needed but generally takes four to six weeks.

To avoid delays, make sure all documents listed in the application checklist are included when you submit your form.

Accreditation & Professional Standards Scheme

You can explore more accreditation and Scheme questions on the dedicated Accreditation and Professional Standards Scheme pages.

What is AIBS Accreditation?

AIBS Accreditation is a nationally recognised mark of competence for building surveyors. It shows you’ve met defined standards in education, experience and professional conduct.

Who is eligible for accreditation?

Eligibility depends on your qualifications and experience. Applicants must hold a recognised building surveying qualification and demonstrate practical experience that aligns with the level of accreditation they’re applying for.

How does AIBS Accreditation relate to state or territory registration?

Accreditation supports your pathway to state or territory registration by demonstrating that you meet national standards. Several jurisdictions recognise AIBS Accreditation within their registration frameworks.

What are the three accreditation levels?

AIBS offers Level 1, Level 2 and Level 3 accreditation. Each level reflects your qualifications, experience and the scope of buildings you’re permitted to assess or certify. See our accreditation page for more information.

What is the AIBS Professional Standards Scheme?

The Professional Standards Scheme is a legislated framework that recognises AIBS as a peak body and sets clear expectations for professional standards, ethical conduct and ongoing development. It helps ensure Accredited Members meet nationally consistent benchmarks for competence and accountability.

Is participation in the Scheme mandatory?

All practising Accredited Members participate in the Scheme unless they have been granted an exemption.

What does the Scheme mean for my professional liability?

The Scheme limits civil liability for eligible Accredited Members when conditions are met. It supports clearer insurance requirements and reinforces accountability to nationally recognised professional standards.

CPD & Training

Where do I find upcoming events?

You can find upcoming events and webinars on our Professional Development Calendar.

What counts as Continuing Professional Development (CPD)?

CPD includes structured learning that builds your technical knowledge, regulatory understanding or professional capability, such as AIBS conferences, webinars and recognised training. Learn more on our CPD page.

How do I register for an event?

Navigate to the event page for the session you wish to attend.
Click “Register Myself”.
Complete any required event questions and save your responses.
Proceed to checkout to review your registration.

At checkout, you can pay immediately by entering your payment details and submitting your order. Your cart will display any unpaid event registrations.

Can I update my event registration details?

Yes. To update your responses to event questions:

Return to the relevant event page.
Locate your existing responses.
Update your answers and save your changes.

How do I register multiple delegates for an event?

This option is available to Group Administrators only.

To register multiple attendees:

Go to the event page.
Select “Register Someone Else”.
Choose an existing contact from your organisation.
Complete the registration details for each attendee.
Repeat the process for additional delegates.

All registrations will be grouped into a single checkout and invoice.

How do I cancel my event registration?

To cancel your event registration, please email your request to [email protected] as soon as possible.

All cancellations and any applicable refunds will be processed in accordance with the AIBS Events Terms and Conditions.

How do I set up a Group Administrator?

To request Group Administrator access, please contact AIBS for assistance.

How do I access my certificate of attendance for an event or webinar attended?

Certificates are available through your AIBS account once attendance has been confirmed, usually within a few days of the event. Log in to your account to view or download your certificates.

What evidence do I need for CPD activities?

You must provide formal written evidence that confirms you attended or completed the activity. This may include a certificate of attendance, a completion record or written confirmation issued by the organiser after the event. Registration receipts or invoices aren’t accepted as evidence. See the CPD page for more information.

General

What does AIBS do?

AIBS is the national professional body for building surveyors. We support the profession through accreditation, high-quality CPD and events, practical resources, and policy leadership, all backed by a strong and connected member community.

How do I contact AIBS?

You can contact us via our website, email or phone. Visit the Contact Us page for the most direct options.

What payment methods does AIBS accept?

AIBS accepts credit card payments through our secure online system. If you prefer an invoice, you can request one during checkout.

How do I update my personal or contact details?

You can update your details by logging in to your AIBS account and editing your profile information. If you need help or can’t access your account, contact Member Services and we’ll assist you.

I can’t log in to my AIBS account. What should I do?

Start by selecting “Forgot password” or “Forgot username” on the login page to reset your details. If you’re still unable to log in, contact us so we can help restore your access.

Still need help?

If you can’t find what you’re looking for, our team is here to assist